Sun City Anthem at Merrill Ranch in Florence, Arizona is a vibrant 55 Active Adult community offering resort-style living. The 48,000 sq. ft. recreation center features a large ballroom with stage, a variety of game rooms, craft rooms, a classroom, state-of-the-art fitness center, indoor and outdoor pools. Outdoor amenities include pickleball, tennis and bocce ball courts, an amphitheater, large community park and an 18-hole golf course and restaurant. The community currently has nearly 2000 lots closed, with an estimated 4,300 homes when completed. The community is currently under developer control.

Position Summary:

Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include but not limited to all mechanical, fire and life safety, elevators, security, pool/spa, common area elements and grounds.

Position Responsibilities:

• Partners with the Community Manager to maintain building systems and common elements to expected standards.
• Responsible for overseeing compliance with City, State, Federal, and OSHA, code and permit requirements.
• Responsible for PM schedules including performance, scheduling, review, record keeping and performs regular maintenance on all building systems per PM schedule.
• Proactive in identifying maintenance needs, repairs of and bid process to ensure work is completed in timely manner.
• Experience with creating requests for proposals and project management.
• Ability to Interact with owners, real estate agents, residents and vendors is a professional and courteous manner.
• Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.
• Supervise and direct maintenance staff.
• First point of contact for on-call emergencies – evenings and weekends.
• Knowledge of Computerized Maintenance Management Software (CMMS).
• Performs other related duties as directed.

Knowledge, Skills & Abilities:

• Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall, welding, and any other maintenance skills necessary to complete work orders.
• Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
• Ability to gather information, analyze, seek input, and make sound decisions.
• Excellent customer service and follow-through skills.
• Familiar with maintenance contracts and collaborating with outside vendors.
• General knowledge and understanding of budget management.
• High attention to detail.
• Ability to organize and manage multiple priorities.
• Computer and internet proficiency.

Physical Demands & Work Environment:

• Works indoors and outdoors.
• Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.
• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
• Ability to work on uneven surfaces, in hot, cold, and wet conditions, climb and stand on ladders and scaffolding at heights of up to 50 feet.
• Able to manage various manual and power tools.
• May work independently or as part of a team.

Experience

• 3 year(s): High school diploma or GED and three (3) years of experience working in a maintenance role with a minimum of one (1) year of experience in a lead capacity managing maintenance personnel, preferably within an HOA or property management environment. Valid Driver’s License.

Education

• High School or better

Behaviors

• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization